Compare Artisan Pro with Housecall Pro and Jobber

Most field-service software is sold in tiers. The plan a small shop can afford is missing the thing you called about, and the thing you called about costs extra every month. Artisan Pro is one plan with everything in it, set up for you in person. Here's how that compares with the two products most shops have heard of, Housecall Pro and Jobber, on the plan a three-person shop would buy.

Caller ID on the number you already have: no new phone line, no receptionist add-on
Photograph a rating plate and the app identifies the appliance; nobody else does
Company chat, direct messages, and audio and video calls, built in
Setup, data migration and training, in person, at no charge
One flat price; nothing held back for a higher tier
Month to month, with no annual commitment

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How we compared

Each column is the plan a three-person shop would actually buy: Housecall Pro's Essentials and Jobber's Connect. "Add-on" means the feature exists, but on a higher tier or as a paid extra.

Competitor details come from each company's public pages as of October 2026. Where we weren't certain about a row, we left it out rather than guess.

Three things only Artisan Pro does

And a fourth that the others charge for.

Caller ID on your own number

The Artisan Calls app runs on the phone that already holds your business line, and the caller's record opens on every screen while it rings. Housecall Pro needs its VoIP add-on and a new number; Jobber sells caller ID as an AI Receptionist add-on, about $100 a month on top of the plan.

Included

Rating plate scanning

Photograph the rating plate or data tag and the Field app fills in make, model and serial, flagging any character it isn't sure of. Neither Housecall Pro nor Jobber reads a plate; their equipment records are generic and sit on a higher tier.

Included

Chat, messages and calls in the app

A company-wide conversation, direct messages between any two people, and audio and video calls, so a technician can show the office what they're looking at. No competitor offers calls. Housecall Pro has basic in-app chat on its mid tier; Jobber has job notes.

Included

Set up for you, in person

We bring over your customer list from whatever holds it today, set Artisan Pro up the way your shop runs, and train the team, at your office. Housecall Pro and Jobber are self-serve; Jobber's white-glove onboarding is only on its top plan.

Included, no charge

Feature by feature

The office, the field, the team, and what it takes to get started.

Feature	Artisan Pro	Housecall ProEssentials	JobberConnect
Office
Customer records with full service history	Yes	Yes	Yes
Equipment records per customerMake, model, serial, where it is, warranty dates	Yes	Add-onGeneric equipment, higher tier	Add-onGeneric equipment, higher tier
Drag-and-drop scheduling and dispatch	Yes	Yes	Yes
Caller ID screen-pop on incoming callsOn the business number you already have	YesYour number stays as it is	Add-onVoIP add-on, with a new number	Add-onAI Receptionist, about $100/mo
Field
iPhone and Android apps	Yes	Yes	Yes
Rating plate photo scan to identify the appliance	Yes	No	No
Custom job forms and checklists	Yes	Add-onEssentials and up	Add-onGrow tier
GPS technician trackingA live map of everyone's day	Yes	Add-onEssentials and up	Add-onGrow tier
Works offline in the field	PlannedThe office app works offline today	No	No
Team communication
Company-wide chatChannels and group threads	Yes	Add-onIn-app chat, Essentials and up	NoJob notes only
Direct messages between the office and technicians	Yes	Add-onEssentials and up	No
Audio and video calls inside the app	Yes	No	No
Setup and support
Migration from your existing recordsSpreadsheets, Access, old PC programs	YesDone for you	Self-serve	Self-serveCSV import
In-person setup and training	YesIncluded	NoSelf-serve, chat support	NoWhite-glove only on the top plan
Customizations for your shop, kept up to date	Yes	No	No
Support	Direct to the people who build it, by phone, email or video call	Chat; phone on higher tiers	Chat, email and phone
Contract	Month to month	Month to month or annual	Month to month or annual

Compared on the plan a three-person shop would buy, from each company's public pages as of October 2026. Housecall Pro and Jobber are trademarks of their respective companies, which aren't affiliated with Artisan Pro.

What a three-person shop pays

Billed monthly, with no annual plan. One owner in the office, two technicians on the road.

Artisan Pro · one plan

$200a month, billed monthly

Three users included, and $50 a month for each user from the fourth. There's no other line on the bill.

Caller ID on your own number, included
Team chat, messages and calls, included
Equipment records, the live map and job forms, included
Setup, data migration and training, in person, included

Month to month. That's the whole contract: no annual plan to qualify for the price, and no notice period.

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Housecall Pro · billed monthly

Their pricing

Essentials planUp to 5 users: ~$170
Caller IDThe VoIP add-on, with a new phone number: + add-on
Equipment records and parts inventoryOnly on MAX, ~$330 a month: + ~$160
Setup and training in person: Not offered
To get what Artisan Pro includes: ~$330 a monthplus the VoIP add-on

Jobber · billed monthly

Their pricing

Connect planUp to 5 users; ~$30 a month for each one more: ~$140
Caller IDThe AI Receptionist add-on: + ~$100
GPS tracking and custom job formsOnly on the Grow plan, ~$200 a month: + ~$60
Team chat, direct messages and calls: Not offered
Setup and training in personOnly on Plus, ~$500 a month: Not offered
To get what Artisan Pro includes: ~$300 a monthstill without chat, calls or in-person setup

Competitor prices are what each company lists for month-to-month billing, rounded, as of October 2026. The lower prices they advertise need a year's commitment. They change often; check their pages for today's figures.

The things you called about, without the add‑ons.

Three things only Artisan Pro does

Caller ID on your own number

Rating plate scanning

Chat, messages and calls in the app

Set up for you, in person

Feature by feature

What a three-person shop pays

See it with your own customers