Artisan Field · iPhone and Android · version 4.8

The office, in every pocket.

Artisan Field is Artisan Pro for the people who aren't at a desk. Technicians get their day, their messages, parts and equipment. Owners and managers get everything the web app has, from the truck. Everyone signs in with the same email and password they'd use at the office, and the app shows each person what their role allows.

  • iPhone and iPad on iOS 18 or later; Android phones
  • The same customers, schedule and parts as the office, synced every 20 seconds
  • Keeps a copy on the phone, so basements and back roads don't stop the work
  • "Start my day" puts you on the office's map; "End my day" takes you off
  • Tap a phone number to call, an address for directions
  • Your company's name and color, like the web app
Get a demo How you get it
Where you get it

Android phones get Artisan Field from Google Play. iPhones and iPads get it by a TestFlight link from us until it's in the App Store. Either way, we set the phone up with you in ten minutes on a call. How that goes.

Seven tabs along the bottom

Real screens from a demo company, on an iPhone and a Pixel. Technicians see Appts, Msgs, Parts, Appl and Settings; admins and managers see all seven.

The Cust tab: the customer search with results listed by name and address.
Cust: search, open, edit, merge.
The Calls tab: the company line's calls, two missed ones waiting to be dealt with and one answered.
Calls: the company line's last 30 days.
The Appts tab: the day's visits, with location sharing on at the top.
Appts: the day, one lane at a time; swipe for tomorrow.
The Msgs tab: the Company conversation and a direct thread, with an unread badge.
Msgs: the company conversation, direct messages, calls.
The Parts tab: every part on order, newest first, received or waiting.
Parts: what's in and what's still waiting.
The Appl tab: the equipment catalog with a search box and the Scan Rating Plate button.
Appl: equipment by make, model and serial, and the rating plate scanner.
Settings on an Android phone: who's signed in, the sync status, and Users for managers.
Settings: your company, sync status, and your team.

A technician's day

From the first tap in the driveway to the last one at home.

  1. 1

    Start my day

    One tap on the Appts tab. The office sees you on the map, with the route you drive and the day's visits pinned. The day's appointments are already on the phone, so it doesn't matter if the first stop has no signal.

    The Appts tab with the Sharing your location bar at the top, and the day's five visits below it.
  2. 2

    The visit

    Tap the appointment: the customer, the note the office took on the phone, the services, and a photo of the house from the street. Tap the number to call ahead, tap the address for directions.

    An appointment's details: the customer's name, address with a Street View photo, phone numbers, the note and the services.
  3. 3

    Scan the rating plate

    New unit in the house? Photograph its rating plate or data tag and the app fills in the make, model and serial number, flagging any character that's hard to read so you check it. The unit is on the customer's record before you leave the basement.

    The New Appliance form with its Scan Rating Plate button above the type, make, model and serial fields.
  4. 4

    Ask the office

    A photo to the company conversation, a direct message to whoever orders parts, or a video call so the office can see what you're looking at. The part order they write up shows on the Parts tab when it's in.

    The Company conversation: the office says the Burke dishwasher part is in, the technician says when he'll fit it.
  5. 5

    End my day

    One tap, and you're off the map. Forget, and it ends by itself in the evening. Everything you touched during the day is already at the office; there's nothing to send.

    The Appts tab in the evening, in dark mode, with End my day at the top.
For owners and managers

Run the office from the truck

Sign in as a manager and the app opens up: customers, calls, the whole calendar, parts, messages and your team. Book a visit while you're still in the customer's kitchen. See where the other trucks are. Add a new hire to the team from the parking lot.

  • Book, move and edit appointments; technicians can look but not change
  • The Technicians map, with everyone's position and route
  • The incoming-call pop-up, on your phone too, when the company line rings
  • Settings › Users: invite people, set their roles
The Technicians today map: the technician's position and the route he's driven, with today's visits pinned.
The Calls tab on an iPhone: two missed calls waiting to be dealt with, one answered.
Built for the driveway, the basement and the back road, not for the desk.
How you get it

We set it up with you

Android phones install Artisan Field from Google Play. iPhones and iPads install it from a TestFlight link, until it's in the App Store. Setting up a phone takes about ten minutes on a call with us.

Artisan Field on Google Play
  1. You add the person on the Users tab in the web app, with their email. They get an invitation to set a password.
  2. They install the app: on an Android phone, from Google Play; on an iPhone or iPad, from the TestFlight link we send. We stay on the line while it installs.
  3. They sign in with that email and password. The app finds your company and takes your name and color.
  4. Allow location when the app asks, so "Start my day" can put them on the map. That's the only permission it needs.
  5. Done. Technicians see their day, messages, parts and equipment; managers see everything.

Put Artisan Field on a phone this week

Tell us your trade and how many people are on the road, and we'll set up a demo company you can carry around for a day.

Get a demoNext: Artisan Calls