| Name | Company | Phone | Address | City |
|---|
| Type | Make | Model | Fuel | Description | Customers |
|---|
You're offline. The calls list needs a connection.
The last 30 days. Click a call to see the caller's details again.
| When | Caller | Number | Call | Handled |
|---|
You're offline. Messages need a connection.
You're offline. Users can be added or changed once you're back online.
| Name | Roles | Phone | Added |
|---|
| Part # | Description | Qty | Customer | PO # | From | Ordered | Received |
|---|
You're offline. Reports are made from this computer's copy of the data, so they can only cover recent and upcoming dates. The Waiting List and Customer List need a connection.
Lanes
The calendar's columns, in the order shown. There can be 1 to 6 lanes.
You're offline. Lanes can be changed once you're back online.
Only an admin can change these.
Appointment Statuses
Appointments with an inactive status show greyed out on the calendar. New appointments start as Scheduled.
You're offline. Statuses can be changed once you're back online.
Only an admin can change these.
Technicians Map
Which lanes' appointments are pinned on the Technicians map, and in what color. Pins need a street address.
You're offline. The map's lanes and statuses can be changed once you're back online.
Only an admin can change these.
Statuses on the map
Of those lanes' appointments, only the ones with a ticked status are pinned.
Sign-in
How this company's people sign in to Artisan Pro.
You're offline. Sign-in settings can be changed once you're back online.
Only an admin can change these.
When the internet is down, a computer that has signed in before can still sign in, with the same email and password, and work from its own copy of the appointments. To make that possible, signing out leaves the company's data on the computer, protected only by the computer's own sign-in; "Sign out & clear" removes it. One person per computer: the one who last signed in there. Once the internet is back, the app asks for the password again to sign in to the server and send the changes made meanwhile.
Calls
Calls on the company line pop up here with the caller's history.
Connection
Notifications
Test call
Makes a pretend call pop up in every browser signed in, to try it out without the phone. Only works where the server allows it.